Table 4

Details of cancellation among interviewed patients

Interview questionNo. (%) of responses
n = 72*
1. When were you notified of the cancellation?
 A. Before arrival at the hospital10 (14)
 B. Before registration at the Same Day Admissions Centre25 (35)
 C. After registration at the Same Day Admissions Centre37 (51)
 D. I was not notified0 (0)
2. How far did you travel to the hospital?
 A. Less than 30 km35 (57)
 B. 30 km to 80 km5 (8)
 C. More than 80 km21 (34)
 D. Out of province0 (0)
3. How far did your loved ones travel to attend your surgery?
 A. Less than 30 km32 (53)
 B. 30 km to 80 km7 (12)
 C. More than 80 km20 (33)
 D. Out of province1 (2)
4. How much time did you take off work for your surgery at the time of the cancellation?
 A. Less than a week18 (25)
 B. Between a week and a month8 (11)
 C. More than a month9 (13)
 D. None37 (51)
5. How much time did your family member(s) or caregivers(s) take off work to care for you at the time of the cancellation?
 A. Less than a week32 (44)
 B. Between a week and a month6 (8)
 C. More than a month2 (3)
 D. None32 (44)
6. How many times have you had a surgery cancelled in the past five years?
 A. Once44 (61)
 B. More than once28 (39)
  • * Total number of responses was 61 for question 2 and 60 for question 3.