Effect of cancellation on patients’ lives and views of the current health care system among interviewed patients
| Interview question | No (%) of responses* n = 72 | Mean ± SD | ||||
|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | ||
| I was very satisfied with the way the cancellation was handled by the hospital staff. | 15 (21) | 9 (13) | 13 (18) | 14 (19) | 21 (29) | 3.2 ± 1.5 |
| The cancellation had a significant financial impact on me (including transportation costs, lodging costs, child care arrangements, loss of income, extended time off work etc.). | 29 (40) | 7 (10) | 8 (11) | 13 (18) | 15 (21) | 2.7 ± 1.6 |
| The cancellation caused extreme inconvenience to myself and/or my family. | 16 (22) | 4 (6) | 7 (10) | 15 (21) | 30 (42) | 3.5 ± 1.6 |
| The cancellation had a strong negative impact on my view of the Canadian health care system. | 23 (32) | 12 (17) | 11 (15) | 10 (14) | 16 (22) | 2.8 ± 1.6 |
| The public should have access to an alternative health care system within Canada. | 18 (25) | 12 (17) | 15 (21) | 21 (29) | 6 (8) | 2.8 ± 1.3 |
| There needs to be fundamental changes in the current Canadian health care system. | 5 (7) | 3 (4) | 10 (14) | 29 (40) | 25 (35) | 3.9 ± 1.1 |
| I am satisfied with the availability of affordable health care in Canada. | 8 (11) | 6 (8) | 7 (10) | 26 (36) | 25 (35) | 3.8 ± 1.3 |
| I am satisfied with the quality of health care in Canada. | 3 (4) | 8 (11) | 8 (11) | 35 (49) | 18 (25) | 3.8 ± 1.1 |
SD= standard deviation.
↵* 1 = strongly disagree, 2 = disagree, 3 = neutral, 4 = agree, 5 = strongly agree.