In a study of telecommunications services, the authors examine the effects of customer
satisfaction, affective commitment, and calculative commitment on retention. The study further …

The American Customer Satisfaction Index (ACSI) is a new type of market-based performance
measure for firms, industries, economic sectors, and national economies. The authors …

This article argues that there are two distinct forms of couple violence taking place within
families in the United States and other Western countries. A review of evidence from large-…

Recent studies suggest that thousands of genes may contribute to breast cancer pathophysiologies
when deregulated by genomic or epigenomic events. Here, we describe a model "…

Least-squares analysis of experimental data from the analytical ultracentrifuge is discussed
in detail, with particular attention to the use of interference optics in studying nonideal self-…

… Bower 20,21 , Hope Boyce 22,23 , Michael Bremer 24 , Christiaan D. Brinkerink 25 , …

… Gammie 45,46 , Roberto García 16 , Olivier Gentaz 16 , Boris Georgiev 19,20 , Ciriaco
Goddi 17,47 , Roman Gold 36 , Minfeng Gu (顾敏峰) 30,48 , Mark Gurwell 11 , Kazuhiro …

We present measurements of the properties of the central radio source in M87 using Event
Horizon Telescope data obtained during the 2017 campaign. We develop and fit geometric …

This review of the family literature on domestic violence suggests that two broad themes of
the 1990s provide the most promising directions for the future. The first is the importance of …

This review examines research and theory relevant to work groups and teams typically
embedded in organizations and existing over time, although many studies reviewed were …